Capability index

Every Keystone surface. On one page.

Built for evaluators who want a single reference and operators who want to know what they're getting. Four groups: records, AI, workflow, suite integration.

I · Records & data

Records

Standard CRM objects with the elegant defaults: brand-aware pipelines, AI-suggested custom fields, inline edit, density toggle.

  • Companies · Contacts · DealsStandard objects with inline edit and Cmd+K
  • Multi-pipeline · brand-awarebrand_relevance native; per-brand stage rules
  • Kanban + table + spreadsheetDensity toggle; keyboard-first
  • Custom fields · AI-suggestedSonnet scans data, proposes structured fields
II · AI surfaces

AI

AI woven through every surface — not bolted onto a 2014 product. Suggestion lifecycle is a first-class table.

  • AI Inbox · suggestion lifecyclePending → accepted / dismissed / auto-applied
  • AI deal scoring (nightly)Opus batch over every open deal · explained
  • AI email triageIntent tags + drafted replies for every inbound
  • Forecast · AI confidenceCommit / Best / Pipeline weighted by score
  • Sequences · goal-drivenYou set the outcome; AI picks the touch
  • Compose · AI-firstType intent, Sonnet drafts with full record context
  • Co-pilot · ⌘J everywhereStreaming Sonnet with full workspace context
III · Workflow primitives

Workflow

The day-to-day ops: tickets auto-classified from email, mail/cal sync, natural-language reporting.

  • Tickets · auto-classifiedNo separate help-desk — lives on the customer
  • M365 mail/cal syncRead-only sync today; outbound v1.1
  • Report Builder · natural languageDescribe what you want; Sonnet writes SQL
IV · Suite integration

Suite

The cross-product view + customer portal — what makes Keystone the spine when you stack other Trinity products.

  • Suite 360 · cross-product viewSix sister products on one record
  • Client PortalCustomer-facing view across every Trinity product
Walk-through

Open the capability that's on your checklist.

Tell us what your evaluator team cares about most — AI quality, ramp time, services-SMB fit, pricing transparency — and we'll walk those specific surfaces live in thirty minutes.